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Fulfillment and Refund Policy
1. Order Processing and Fulfillment
Order Confirmation: Once your order is successfully placed, you will receive a confirmation email detailing your purchase and payment information.
Processing Time: Orders are typically processed within 24 hours.

Processing Time, e.g., 1-2 business days. You will receive a notification when your order has been shipped, along with tracking information.
Shipping: We offer various shipping options, which can be selected during the checkout process. Please note that delivery times may vary depending on your location and the shipping method chosen.

 

2. Payment and Billing
Accepted Payment Methods: We accept payments via all major credit cards, including Visa, MasterCard, American Express, and Discover.
Billing Information: Your billing information must match the information on file with your credit card company. If we encounter an issue processing your payment, we will notify you promptly.

 

3. Refunds and Returns
Refund Policy: We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your item(s) for a full refund within 5 business days of the purchase date, provided the item(s) are in their original condition and packaging.
Refund Process: Once we receive your returned item(s), we will process your refund within 24 hours. Refunds will be issued to the original form of payment.

4. Chargebacks and Disputes
Dispute Resolution: If you have any issues with your order, please contact us directly at . We are committed to resolving any disputes amicably.
Chargebacks: Initiating a chargeback with your credit card issuer without first contacting us to resolve the issue may result in additional fees and delays in resolving your claim. Please allow us the opportunity to address your concerns before filing a chargeback.
5. Contact Information

  1. If you have any questions about our fulfillment or refund policy, please contact our customer service team at 843-802-0056. We are here to help!

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